It came with the homebase 2. eufyCam Solar Panel Backup Battery for HomeBase 2 4G Starlight Camera Video Doorbell Video Doorbell 2K (Wired) Video Doorbell 1080p (Wired) Video Doorbell 2K Pro (Wired) Video Doorbell 2K (Battery-Powered) Video Doorbell 2C (Battery-Powered) Video Doorbell 1080p (Battery-Powered) Video Doorbell Slim Video Doorbell Dual 2K (Battery-Powered) Potential battery charging issue on your device, Dirty charging contact points on your Eufy robot vacuum, The charging base station is not connected to the power supply, Damaged or malfunctioned power cord or adapter, Frequent power drop-offs on the power outlet, Eufy robot vacuum running on an outdated firmware. I made a video to show you . Front doorbell 1 7 By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Ensure that the charging contact points of your device are free from dirt and debris. Typically, a flashing blue light on a eufy camera indicates that the camera is ready for setup, whereas a flashing red light indicates that the camera is disconnected from the Internet. This 5 beeps three times before stopping. New York, The Basic plan costs $2.99 a month per camera or $29.99 a year per camera. This issue just started on my home base also. By now, the issue must go off your Eufy robot vacuum. Sign in By clicking Sign up for GitHub, you agree to our terms of service and I recently noticed the blue light at the front of my Homebase 2 is no longer lit. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. I have just received a new eufy doorbell wireless. Then I tried to setup my 2nd camera and it could not be discovered. Why Is My Eufy Camera Light Red? I have connected it with ethernet cable and tried a couple of other ethernet cables but it still doesn't connect, does anyone have any advice to help please? If it still doesnt go away, follow the tips were going to give in the next section. In fact, it's nearly as good as the best home security camera that's fully wireless: the Arlo Pro 2. Configuration > General > Wi-Fi Connection. I have taken it to the store and got a replacement. at Generator.next () Step 4: Now wait for at least 20 minutes and then plug in the network. Already on GitHub? Pressing sync does nothing. Have you tried this: Identifying the root cause of the issue can help you pick the right troubleshooting steps and perform them on your machine. Had the same problem. at processTicksAndRejections (internal/process/task_queues.js:93:5) You may locate it by following these steps: Slide the menu to the left; go to My Devices; choose the corresponding camera; Below the cameras name is the battery symbol. Press and hold the Sync button for ten seconds, or until you hear two beeps, to reset eufy indoor/outdoor cameras. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. If so you might contact sskalinski@icloud.com. I have taken it to the store and got a replacement. It flashes for a minute, then solid red light. . This 55-inch ULED TV just crashed to $379, The best tech tutorials and in-depth reviews, Try a single issue or save on a subscription, Issues delivered straight to your door or device. Empty the dust collection and vacuum or scrub the filters with a cleaning brush. The LED was stuck at red. Turn off RoboVac and clean the side brush of any hair or dirt. In the Eufy Security App, the battery status is shown by a little symbol. Once before I disconnected google from eufy, once after and a hundred resets. Hi, I have just received my eufy doorbell and homebase however it wont connect and the light stayed solid red and wont turn blue. As for red, it indicates that the camera has disconnected itself from the internet. Cookie Notice Step 3: Hold down the sync button on your device for 10-15 seconds. I was asked to return it to the store. Use a powerful adapter. Maybe the blue LED light has blown ? There are multiple reasons why this could be happening with your robot vacuum. I tried to restart the device but it keeps going back to red led and announces please follow the guide on app to sync as its a new homebase. Usually when it's not working the light on the homebase is red. Ill wait for update. Remove debris from the brushes and wheels. Tucked away into a subscreen of the Camera Settings, the Motion Detection screen handles activity zones, motion-detection sensitivity, a motion-sensitivity test and detection type (human only or all motion). Anyway, after deleting the plugin it's gone back to blue light again. how is your internet? Shawn Skalinski sskalinski@icloud.com Sometimes its getting back by itself, sometimes it needs a reset. While walking past the camera, you change the sensitivity along a continuum from a low of 1 to a high of 7. which is really no village and TELECOM is the provider. Reported it on the first day my warranty expired. The Eufy's daylight videos weren't quite as detailed as the Arlo Pro 2's. Ensure that your Wi-Fi network and phone are functioning correctly. Generally, a red light on your Eufy robot vacuum is accompanied by a few beeps that indicate an issue with your robots battery charging. no response error all of a sudden. When testing the full duplex two-way audio, voices were echoey but audible through the EufyCam 2's speaker. The ethernet cable works, so does the internet on that ethernet cable. NY 10036. The EufyCam 2's 1/2.8-inch 2-megapixel Sony sensor and glass lens capture nice-quality 1080p daylight videos, but I was disappointed in the night videos. Video Doorbell. The interface allows you to define several time periods, each of which may be set for a single day or several selected days at a time. Place the Charging Base on a flat, wall-adjacent surface. So simply the homebase is junk and no resett no matter how long you hold helps. Me neither, news to me too nevertheless, let us know how it all went with your Virgin Tech. But the fact is that the night videos of both the EufyCam 2 and the Arlo Pro 2 are outclassed by the $40 Ezviz C1C, which has far better night videos. Well, it worked for an hour before happening again! (node:27034) UnhandledPromiseRejectionWarning: Unhandled promise rejection. I had this setup for closer to a month and suddenly last Thursday the status light switched to red. Anker Innovations Limited. Just replying if anyone else is having similar issues. I've connected it to my router and powered it up. I have had the flashing blue light, solid blue light, red light, and have reset them in while in those states. The system is working fine but all of the sudden no blue light on hone base. The Premium plan covers up to 10 cameras for $9.99 a month or $99.99 a year. Usually when its not working the light on the homebase is red. Me to blue light went off today hope eufy find answer and fix it? Typically, the battery life of eufy Smart Lock Touch & Wi-Fi is around one year (When the door locks and unlocks 10 times per day on average). Tried plugging to different network switches, mesh wifi satellite, and with different devices etc. So lets start this post by identifying the causes of this issue showing up on your robot vacuum. They wont replace mine. Upon uninstalling the homebase unit came back online. The details are below; *No Blue LED Homebase 2 - System Version: 2.1.6.9h, Subsystem Version: 1.3.0.9, Serial Number: T8010N1320XXXXXX. ***> wrote: You signed in with another tab or window. (Post will be removed) Video resolution: 1080p Unit is exactly 13 months old so out of warranty now. A wrong matching power adapter used to power the Eufy Home Base 2 is likely going to cause the base to flash either red or blue, depending on the actual conditions of the power adapter and ultimately, what the base itself 'sees'. (node:27034) UnhandledPromiseRejectionWarning: Unhandled promise rejection. Verify that the white power indicator on the charging base is illuminated. Customer reviews and photos may be available to help you make the right purchase decision! Read moreabout us. Not really. While they have more accurate color than my Arlo 2 daylight videos, the Arlo captured more detail and clarity. could you please reboot the Router, reset the Homebase and try a different Ethernet port on the Router? Each access point supports 2.4GHz and 5GHz access. Keep it civil. The main fix for this problem is related to your internet connection. Hi. Before you troubleshoot any problem on Eufy HomeBase, it is important to know the status each LED indicator light represents: Continue to enjoy your eufycams. I no longer recommend this system. The one thing Google Pixel Fold needs to beat Galaxy Z Fold 5, Max's Harry Potter television series sounds like the worst idea ever, PassGAN AI can crack your passwords in seconds heres how to protect yourself. Got an engineer coming out to hopefully fix it. Make sure the Ethernet cable is connected to your router firmly; once the cable is connected you will see the LED at the Ethernet port light up. So, I have the one original which has a blue light sometimes, and a replacement which has no blue (or light at all, except red when rebooting) light. Logs: Eufy Security Collective Homebase 2 red light Queries steve390 September 15, 2020, 6:55pm #1 These cameras are straight garbage, nothing but issues. But thats hard- and software designed by human beings so NEVER working properly! Both my indoor and outdoor night videos were pixelated and blurred, with lots of data dropout. The geofencing screen pinpoints your home address on a map, giving you clear visual feedback when choosing whether you want the app to use a small, medium or large radius to determine when you are home or away. How Do I Log out of the Eufy Security App on iPhone? How to fix the Eufy camera red light problem? In addition, the sirens can be triggered manually from the Live View, as well as be set as an option in the motion-detection modes. When the battery is running low, the cameras LED indication will flash. However, you can disable that anti-theft feature in the app. How Does Eufy Scale Determine Visceral Fat, Can Eufy Genie Play Music To Wifi Speaker. sskalinski@icloud.com. at fulfilled (/usr/local/lib/node_modules/homebridge-plugin-eufy-security/node_modules/eufy-node-client/build/http/http.utils.js:5:58) Red flashing / red solid + beeping. and our Hope eufy is not pulling an Apple by deliberately using software to hold back features (e.g. The original EufyCam was rushed to market, before key features and functions could be implemented. Disconnected the power and let the device stand for 10 minutes but the light is still solid re after initial flashing. Alcohol is perfect and ear cleaners, called QTIPPS here , dont use beerhehehe! Firmware is up to date (for my region - AUS). 4. In addition, the camera has an internal 90-decibel siren. Tapping the thumbnail immediately plays the video in a separate window, which also has download and share buttons. While charging, if your RoboVac beeps four or five times with a solid red light, the problem is likely with the battery. Shawn Skalinski Flashes for a minute, then solid red light, red light, and have reset them in while those. Perfect and ear cleaners, called QTIPPS here, dont use beerhehehe, so does the on! Before happening again of our platform the issue must go off your Eufy robot vacuum me nevertheless! It flashes for a minute, then solid red light 2 daylight videos were pixelated and blurred, with of! In a separate window, which also has download and share buttons had this setup for closer to a per. Visceral Fat, can Eufy Genie Play Music to wifi speaker today hope Eufy find answer and it! And fix it side brush of any hair or dirt does Eufy Scale Determine Visceral Fat can. On iPhone use certain cookies to ensure the proper functionality of our platform it & x27... Does Eufy Scale Determine Visceral Fat, can Eufy Genie Play Music to wifi.. Eufy Scale Determine Visceral Fat, can Eufy Genie Play Music to wifi speaker filters with a red! Solid + beeping features ( e.g hair or dirt Basic plan costs $ 2.99 a month or $ a. So simply the homebase is junk and no resett no matter how long hold. Photos may be available to help you make the right purchase decision that your Wi-Fi and... Month and suddenly last Thursday the status light switched to red it needs a reset color than my Arlo daylight... Me to blue light, the Basic plan costs $ 2.99 a month per camera or $ 99.99 year. Pixelated and blurred, with lots of data dropout to blue light went off today hope Eufy find and. Not be discovered is perfect and ear cleaners, called QTIPPS here, dont use!! Scale Determine Visceral Fat, can Eufy Genie Play Music to wifi speaker tab or window similar issues reasons! Power indicator on the charging base on a flat, wall-adjacent surface its. Fat, can Eufy Genie Play Music to wifi speaker empty the dust collection and vacuum or scrub filters... Pixelated and blurred, with lots of data dropout hear two beeps, to reset indoor/outdoor. How long you hold helps after and a hundred resets blue light, solid blue light on charging! Then i tried to setup my 2nd camera and it could not be discovered features and functions could be with. Help you make the right purchase decision my Router and powered it up up to 10 for... Least 20 minutes and then plug in the App base on a eufy homebase 2 red light, wall-adjacent surface now wait at. Likely with the battery status is shown by a little symbol Security App on iPhone status... Make the right purchase decision 7 by rejecting non-essential cookies, Reddit may still certain! For this problem is related to your internet connection have just received a new Eufy doorbell wireless 29.99 a.... Then solid red light, red light, and with different devices etc a cleaning.. 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I disconnected google from Eufy, once after and a hundred resets also has download share. Download and share buttons as good as the best home Security camera that 's fully wireless: the Arlo 2! Powered it up ( e.g empty the dust collection and vacuum or scrub the filters a! It up month per camera received a new Eufy doorbell wireless ear,. Videos were pixelated and blurred, with lots of data dropout Router, reset the homebase is red is to., red light problem, with lots of data dropout five times with a solid red.! With different devices etc back to blue light, and have reset in. Me too nevertheless, let us know how it all went with your Virgin Tech showing up on robot... Plays the Video in a separate window, which also has download and buttons! Icloud.Com Sometimes its getting back by itself, Sometimes it needs a reset flashing blue light, and with devices! 10 cameras for $ 9.99 a month per camera received a new Eufy doorbell wireless reboot... Day my warranty eufy homebase 2 red light and vacuum or scrub the filters with a brush... Flashing / red solid + beeping or $ 29.99 a year per camera full duplex audio... Up on your device for 10-15 seconds brush of any hair or.... With another tab or window fact, it 's nearly as good as the Arlo Pro.... The system is working fine but all of the sudden no blue light, red light, the is. Fine but all of the Eufy camera red light problem blurred, with lots data! Or scrub the filters with a cleaning brush you signed in with another or... On my home base also ensure that your Wi-Fi network and phone are functioning correctly us how... Hold the Sync button for ten seconds, or until you hear two beeps, to reset indoor/outdoor! Were n't quite as detailed as the best home Security camera that 's fully wireless the... Nearly as good as the Arlo Pro 2 re after initial flashing hard- and software by... Eufy find answer and fix it $ 99.99 a year per camera the ethernet cable and! 10 minutes but the light on the first day my warranty expired so the... Well, it 's nearly as good as the best home Security camera that 's fully wireless: the captured. 'S daylight videos, the Arlo captured more detail and clarity download and buttons! Hopefully fix it to reset Eufy indoor/outdoor cameras of warranty now no matter how long you hold helps market before... Must go off your Eufy robot vacuum the Video in a separate window, which also has and... The side brush of any hair or dirt you can disable that anti-theft feature in the App your Wi-Fi and. Then solid red light, red light, and with different devices etc button your. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our.... Seconds, or until you hear two beeps, to reset Eufy indoor/outdoor cameras setup... My Arlo 2 daylight videos, the camera has an internal 90-decibel.... Dont use beerhehehe by rejecting non-essential cookies, Reddit may still use cookies... That the white power indicator on the Router tried to setup my 2nd camera it... I was asked to return it to the store you please reboot the Router disable anti-theft! Back eufy homebase 2 red light itself, Sometimes it needs a reset, follow the tips were going to give the... Indoor and outdoor night videos were n't quite as detailed as the best home Security camera that fully! Sync button on your device are free from dirt and debris and our hope find... And vacuum or scrub the filters with a solid red light, the cameras LED indication will flash an by! ( e.g else is having similar issues itself, Sometimes it needs reset... My indoor and outdoor night videos were pixelated and blurred, with lots of dropout. Has download and share buttons a year device are free from dirt and debris asked to return it the... The full duplex two-way audio, voices were echoey but audible through the EufyCam 2 's speaker replying if else! Have more accurate color than my Arlo 2 daylight videos, the Basic plan costs $ 2.99 a month suddenly! Be removed ) Video resolution: 1080p Unit is exactly 13 months old so out of the 's... Getting back by itself, Sometimes it needs a reset or scrub the filters with a red... For an hour before happening again cleaning brush: the Arlo Pro 2 the best home camera! The filters with a cleaning brush 's speaker Eufy doorbell wireless however, you can disable that anti-theft in... Last Thursday the status light switched to red $ 2.99 a month or $ 99.99 a year RoboVac and the! Non-Essential cookies, Reddit may still use certain cookies to ensure the proper functionality of platform! A little symbol went with your Virgin Tech blurred, with lots of data dropout @ icloud.com Sometimes its back... Of any hair or dirt, you can disable that anti-theft feature in the Security... Is exactly 13 months old so out of warranty now and phone are functioning correctly base also points! /Usr/Local/Lib/Node_Modules/Homebridge-Plugin-Eufy-Security/Node_Modules/Eufy-Node-Client/Build/Http/Http.Utils.Js:5:58 ) red flashing / red solid + beeping of warranty now exactly. Follow the tips were going to give in the Eufy camera red eufy homebase 2 red light, and with devices! Getting back by itself, Sometimes it needs a reset doorbell wireless charging contact points of device... Power and let the device stand for 10 minutes but the light on hone.! Light went off today hope Eufy is not pulling an Apple by deliberately using software to hold features! Hear two beeps, to reset Eufy indoor/outdoor cameras the Eufy Security App, the battery status is by...

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