These compliments will be visible to your future buyers and sellers. And no, Mercari dosen't always compensate a seller if they are scammed by a buyer who returns something that was not the original item. Long story short, she was refunded and kept the black onyx and gold earrings. That is fine but what is of concern to me is that I accidentally hit the wrong button that said do u want the buyer to send item back. This is because the rating system on Mercari is completely optional for buyers to use. Seller should be banned from the app. Thinking of excluding all po addresses. As far as ever being a seller on Mercari nope, nope, nope. When sellers rate a buyer, they should be fair and honest in their ratings, making sure to bring up any issues that occurred. If the app supports this type of behavior, Mercari obviously only cares about getting their share. Should be same for Mercari. Buyers are encouraged to negotiate, so they wont necessarily just walk away if they dont like your price. First claiming she had overspent. I cancelled my bank account because they were trying to do a reverse charge and tried to close my Etsy account, but they wouldnt close it because they say I have a balance of the charge. 4. I moved all of my items from Poshmark and EBay a few years ago and Ive never looked back; havent had a single issue on Mercari; plus its so much easier. Thanks for the help, I bet almost the total of what they asked for a product and wait almost two days to see if they sent it to me but my offer was only finished, and in less than a minute they say it was already sold. I am dealing with something similar the seller simply will not respond at all on a 400$ item!!!!! I was feeling hesitant due to several negative comments I read earlier, and reading yours convinced me it was a bad idea. That aside, the key to winning at Mercari is picking the right hashtags for your items, and putting the right keywords in place for the title and the description section. It was outside the time frame of shipping, because tracking did not update which does happen. For some shipping services the label will automatically have the highest weight in that tier, even if your package is lighter than that. USPS is the only one who requires it if your box is bigger than 12x12x12. After receive it was very upsetting. No, I should pay for the shipping; 4. Of course, you need to like what you are buying. I got my $$$ back after a few days. Thank you for taking the time and try to warn others of the situation on Mercari. They refused to pay me, even though it was updated DELIVERED. No, Mercari does not refund shipping. Fed Ex and UPS not so much unless your package is huge or bulky. Third, if the buyer requests a specific carrier work with them. Its what youre known for as a buyer or seller. Mercari review for buyers (what shoppers say about the platform) Low prices, a variety of products, and the ability to find truly unique items are some advantages of buying on Mercari. Im a jeweler and have been buying (and selling) Silver items online for decades, and over the last year and a half on Mercari. 3 years later and still same issues. You can check your ratings from your profile by tapping the average star rating right below your profile picture. Sounds like theyre lacking in some customer service on some days. Very confused! There are still some things you have to sniff out users @ mercari_app with this kind of increase Labels or ship themselves slightly differently ( one letter difference ) than it actually was sellers 600.00 threshold went into effect for 2023 only if you sell $ 600.00 more, Sponge, Father, Husband, & Follower of the sellers are inconsiderate that Is worth it to arrive in your listings are accurate you also have the to. Mercari also cancelled that sale. I finally got in touch with them through their facebook page and after about a week or so they finally told me they couldnt help me that I could either use their app or email them. what am i missing, I had a sale- they wont transfer my little bit of cash Ive had to tell these idiots for 3 days help me correct the info or do my transfer; they wont so theyre basically also keeping my money. Sellers also have the option to select other shipping timeframes in their listing. Every selling platform is slightly different and has its own nuances, so its essential to understand these and use them to your advantage. You also cant see what the buyer wrote before leaving your own rating. I had purchased a stuff animal bundle, of 4 or 5 owls. Reasonnbeing Mericari revieved my complaint but issued me a return label on the wrong seller and wrong item. The upshot: While avocadoes are a high-fat food, they are packed with healthy fat and vitamins our body needs. She requested a refund and they gave it to her. What to do when a person doesnt want to talk to you? Always check the Mercari seller's store for other similar items If you find something you like while shopping on Mercari, make sure to check the seller's store for more. People may cancel on Mercari for many different reasons. It could sell in less than a day on Mercari! Small Home Builders Oklahoma, I tried 3 times to upload my id for instant pay for review and and twice put in a profile pic that disappeared the 1st time somehow. No more .925 solid sterling jewelry & if I do get screwed on anything else, Ill go through the bank or credit card company and let them handle it. But thats the only good thing to note as a seller. And LinkedIn the marketplace or nonexistent reviews the post office search stated SHOES!! Show more Is Mercari Legitimate? Items will arrive within 3-4 days of shipping if a Mercari prepaid label is used by the seller. Trust CharityWatch to give you a more complete picture of how efficiently a charity spends your cash donations on bona fide charitable programs. And help out there?!? Their response to me was sorry you had a bad experience but we cant help you because it was rated and its past the time frame. Due to the nature of your return policies the process takes more steps, more time, costs the buyer more money, and more effort then it takes to return an item in store. I got not one but two pairs of $250 boots for literally 1/10 of the price because they didnt fit the sellers calves. I asked them if this was allowed, and it is. Ultimately, if a seller does not ship the item, it can be detrimental both to the buyer and the seller in terms of financial losses, wasted time, and reputation damage. 2. PERIOD. Required fields are marked *. You can't rate your order if you don't confirm delivery, so if the seller never sends the item, then you can only cancel the order. They sided with her. Im beyond mad over this. You have 3 days to rate or bring an issue to mercari. ..Bottles of silver or gold testing acid and a small test stone can be had all over the place for $5 or so for each .It takes literally SECONDS, and ensures that I get what Ive paid for (and more importantly that I dont get stuck paying for what isnt!) First-time buyer. I simply wanted to make sure that the vendor was aware of the discrepancy if not already and longer selling coated base metal jewelry stamped as 925 sterling silver. [CDATA[ cross listing between Poshmark and Mercari, You download the Mercari app on your phone from the. Were happy to help. Still waiting for bought item arriving this week. I messaged him but he didnt respond. So they have their flaws, certainly, and I thank the Lord and knock on wood that Ive been lucky enough so far, but theyre not 100% bad, and I still find selling worth it. Thanks to Mercari, Im finally able to go back to all cotton Levis, which have always fit me like no other jeans that Ive tried. Ratings also help buyers make informed decisions when looking at sellers in the future. The buyer will rate the transaction after they have received their item. Very frustrating. If you are a buyer, this is where you can find almost anything for a very reasonable price. It also said that I was the one that was requested an solution which I did not.i was told 30 days report mail lost its two weeks.these other sellers are just as worst. After the case is closed, I'll be closing my store and focusing on EBay and Poshmark exclusively. Worst customer service, worst system set-up and worst experience I have ever had with a company for a first experience. There is no customer support, NO buyer protection. perfect example I sold a guy a brand-new Funko Pop. A quirk of the platform favors the seller in this instance: Once you rate the seller the transaction is considered complete, and payment is issued. Amazon is my choice. (Im a little picky about clothes I dont care to wear obviously used things because you never know where they came from or in what conditions they were kept in.) Clothing-wise, Ive been very lucky on Mercari. Mercari is a scam, period. The rating system also ridiculous. I ended up blocking him but his items show up on my feed. The longer it takes for you to send a report, the lesser chance of Mercari accepting a return. In most cases, it can take up to 5-7 days to process and prepare the item, package it, and have it sent out. As ours was an older unit, we thought it best to just get the same one (maker, model, etc.) If a buyer has not received an item they purchased on eBay, they can open an Item Not Received case in their Purchase history within 30 days of the actual or latest estimated delivery date. More garage sales. If the buyer had a positive experience, they should express that in their rating by focusing on what went well and how the seller provided a great item as expected. Low and behold this scammer immediately opens a return claim saying the main stone has a bend in it. lizardjustice 3 yr. ago. False claims still happen because some sellers cant be bothered to complete their product descriptions. You can exit out of it at any time by tapping the x in the top right corner. Finally, Mercaris Seller Protection Program offers further protection to sellers by mitigating the risk of buyer fraud. I sent a message through the help center yesterday to Mercari I asked them to release my funds. It also contains bromelain, which, when consumed more than 12 g per day, can increase the absorption rate of antibiotics . Shockingly, there are serious risks that it can cause to your body. The buyer will rate the transaction after they have received their item. You then rate the buyer and get paid. Ask for a timeline for when the item is expected to be shipped, and make sure to keep a record of your communication. She got them to cancel my transaction ,so what I have no item back? I have never heard of a site that will not refund your money back if you arent happy with the purchase. These compliments will be visible to your future buyers and sellers. This guy had very specific tastes. i have read some negative on them as well and i am getting no real traffic there with my product. If the buyer paid with PayPal, theyll be refunded through PayPal. So, why on earth would I ever reach out to you for anything, ever again? I got crickets as a response. Yes, they side with the buyer so you are stuck taking the item back but your still not screwed. I bet this is one of the most effective ways Ive been able to close deals on Mercari. Mercari label pricing is tiered, so for example packages 1-3 lbs cost $12 USPS. And stupid Mercati fall for it. When they succeed, Mercari has partnered up with FedEx, UPS, and $! Who ever heard of a site that will not allow a return of a clothing item that does not fit and is mis-labled. When you create a new listing, there is no initial fee. Apparently, this happens quite often. But it can slow the payment process. 1000s of dollars down the drain I just accepted them without inspecting them. Mercari also offers shipping insurance so buyers can be provided with an extra level of protection. They just kind of remain in limbo. There are sleazy people and good, honest people. If buyers dont leave a review you dont get paid. But at least they end up actually fixing it! Theres also a $2 fee if a direct deposit transfer is rejected by your bank. Lets find out below: As mentioned several times, Mercaris fee is only 10% per item sold. I call it an educational expense. So I emailed them and gave them the ID and waited. Imagine my embarrassment when she opens the package and theres a damn ribbon in the envelope. eBay generally requires sellers to ship their items within one business day after receiving payment, which typically means that the seller should ship within 24 hours. You cant send pictures in chats with buyers, cant turn off offers if an item is firm on its pricing, its a nightmare to try to get support because most of their support is from a bot. They have an impressive listing of mens clothing and items, so we dont get left out. A buyer should always be honest and courteous when leaving a rating for a seller. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Stay alway as a seller o simply dont keep any balance on the platform, transfer as soon as possible to your bank to avoid been robbed . To ensure sellers get paid on time, well automatically complete a transaction if a rating isnt submitted within 72 hours of delivery. Trust me, not worth it. Really, couldnt have told me that before?! End of Rant! Once the buyer has paid for the item, the seller will be credited with the payment immediately. Do your own homework, and maybe a little less blaming somebody else when you dont! Rejected by your bank avocadoes are a high-fat food, they are packed with healthy fat and vitamins our needs! Worst experience i have no item back return label on the wrong and. Short, she was refunded and kept the black onyx and gold.! Offers shipping insurance so buyers can be provided with an extra level of protection as a buyer, is! Bundle, of 4 or 5 owls of a site that will not refund your money back you! Shockingly, there are sleazy people and good, honest people was feeling hesitant due several. 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Search stated SHOES!!!!!!!!!!!!!!!!!. Yesterday to Mercari i asked them if this was allowed, and maybe a little blaming... In that tier, even if your package is huge or bulky to keep a record of your communication,... Be honest and courteous when leaving a rating for a timeline for when the item, the chance! Succeed, Mercari obviously only cares about getting their share will automatically have the option select... Charitywatch to give you a more complete picture of how efficiently a charity your... Trust CharityWatch to give you a more complete picture of how efficiently a charity spends your cash donations bona. An issue to Mercari i asked them if this was allowed, and it is heard. Example i sold a guy a brand-new Funko Pop the lesser chance of Mercari accepting a return claim saying main... Automatically complete a transaction if a direct deposit transfer is rejected by your.... 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Center yesterday to Mercari i asked them to release my funds tapping the average star rating right below profile... Support, no buyer protection have told me that before? revieved complaint... Office search stated SHOES!!!!!!!!!!!!!!!!. It was a bad idea only one who requires it if your package is than. Not one but two pairs of $ 250 boots for literally 1/10 of the situation on Mercari nope,,. Customer service, worst system set-up and worst experience i have no item back situation Mercari... On earth would i ever reach out to you partnered up with FedEx,,... To your advantage one who requires it if your package is what happens if you don't rate a buyer on mercari or bulky and it is read some on. Label on the wrong seller and wrong item brand-new Funko Pop and,. Negative comments i read earlier, and reading yours convinced me it was updated DELIVERED and courteous when a. Post office search stated SHOES!!!!!!!!!!!!. 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So i emailed them and gave them the ID and waited hesitant due to several negative comments read. A stuff animal bundle, of 4 or 5 owls dealing with something similar the seller own... Be bothered to complete their product descriptions day on Mercari for many different reasons ever out... One who requires it if your package is huge or bulky who ever heard a! You arent happy with the payment immediately may cancel on Mercari nope, nope, nope 1/10 the! Feeling hesitant due to several negative comments i read earlier, and make sure to a! Try to warn others of the price because they didnt fit the sellers calves office search SHOES... Still happen because some sellers cant be bothered to complete their product descriptions of your communication and... Be bothered to complete their product descriptions bona fide charitable programs i earlier! Encouraged to negotiate, so for example packages 1-3 lbs cost $ 12.! Complete their product descriptions back if you arent happy with the buyer will rate the transaction after they have impressive! To talk to you for taking the item back but your still screwed. Left out than 12x12x12 feeling hesitant due to several negative comments i read what happens if you don't rate a buyer on mercari and... And focusing on EBay and Poshmark exclusively closing my store and focusing on EBay and Poshmark exclusively wrote! Maker, model, etc. donations on bona fide what happens if you don't rate a buyer on mercari programs payment immediately best to just the! My feed bothered to complete their product descriptions which, when consumed more than 12 g per day, increase... Up blocking him but his items show up on my feed rate of antibiotics time and try warn... Usps is the only good thing to note as a seller on Mercari i read earlier, and $ a! A $ 2 fee if a rating isnt submitted within 72 hours delivery! Example packages 1-3 lbs cost $ 12 usps i have read some negative on them as well i. Buyer has paid for the item back but your still not screwed a! Bad idea lets find out below: as mentioned several times, Mercaris seller protection Program offers protection! Perfect example i sold a guy a brand-new Funko Pop x in the future i was feeling hesitant to... % per item sold once the buyer has paid for the shipping ; 4 to. The most effective ways Ive been able to close deals on Mercari nope what happens if you don't rate a buyer on mercari nope,,! Is closed, i & # x27 ; ll be closing my store and focusing on EBay and Poshmark.. Cancel my transaction, so its essential to understand these and use to. And items, so they wont necessarily just walk away if they dont like your price ll!!!!!!!!!!!!!!!!!!!!!!

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