LG has issued a recall for over 457,000 of their top loading washers. Consumer purchased her washer & had no problems with it until when it exploded. Owners manual doesnt indicate that consumer cant to wash mattress cover. Consumer was given runaround with manufacturer. Description: The recall involves three LG and three Kenmore Elite Brand top-loading washing machine models manufactured between February 2010 and November 2011. Not all of Samsung's washing machines are affected by this recall. Consumer received E6 error. They both were treated by medical professional. Washer stopped during small load with water in tub. This came close to harming her family. He ajusted load & pressed start button. Washing machine with one light blanket inside, was near end of cycle, when 23 YOF heard twice sound like explosion from machine in basement. She was seen by medical professional. I noticed water was gushing on my floor from the washer & water spraying my whole laundry room. I have mold problem with the washing machine. Consumer stated that washer would shake violently while in use. She stated that she tried calling the toll-free number and finally got through to the opening message then was forwarded to a ringing number. These should also be included in the reimbursement of our out of pocket costs. Black jelly like substance corroding the rubber seal. When door is open & 64 YOF's washing machine is off & drum is spun with any force, machine turns on as if start button was touched. Replaced valves and problem Not solved? I have had to re-glue multiple pipes. According to the LG washing machine class action lawsuit, LG has known of the problem since at least September 2008 but purposely concealed its knowledge of the water hammering defect. You can change these settings at any time. 36.36%. 11/20/2019 Grace Digital Recalls EcoBoulder Speakers (Online Only) View Complete Recall Details. The with the exception of some electrical wires top assembly completely separated from bottom section of washer; unit moved about 2-3 feet from wall, rotated 90 degrees & wall was damaged. a Front Load Washing Machine was in the middle of a load when consumer smelled smoke. No injuries. She was told to keep cleaning drawer with mold. Samsung announced a washing machine recall of certain top-load washing machines on November 4, 2016. Initial Recall Expanded To Include 557,000 Total Dishwashers. Put regular sized load of laundry in top loading washing machine. Washing machine is not draining properly around front door, causing black/moldy area under watertight seal. The machine shut off in every single load of laundry with the error code of UE. As it continued the drum detached from the unit and the machine jumped up and hit the laundry cabinet and dryer and was moving. Unbalanced, shaky, continues to bring up error codes, UE is the main one. Consumer was washing single set of sheets & after loud sound consumer found unit turned around facing other way & significant damage to all four sides & metal drain cover in laundry room floor. Many fittings were broken. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Top Class Actions is a Proud Member of the American Bar Association, Various Trademarks held by their respective owners. The machines, branded as Hotpoint or Indesit, were sold. Product Recall Information. She run recommended tub clean cycle every week or so. Repairman found that plug, wall outlet, & motherboard had shorted out & burned. -Check the plastic guard to see if it is shown more on one side than the other. She says the unit was jumping out of control after it shot forward off of the wall and cracked the granite countertop. The unit was spitting out all of its parts & the top of the unit blown off. The plaintiffs also seek to represent a Florida Class, Georgia Class, New Jersey Class, New York Class and Pennsylvania Class. Lid was in closed position; washer was empty & had not been in use for over 24 hours. When her husband plugged it back in, he smelt burning smell & saw smoke coming from back of unit. It stopped working. He shut power off. The consumer reported that 43 YOF was injured & she didn't receive 1st aid or medical attention. Featured review. Manufacturer was uncooperative. It ran 'ue' again. It ran a load of dishes over 12 hours prior to the fire. Meanwhile, you'll find the most affordable appliance repairs in Las Vegas . Filters: Sort by: 1 recall (s) found in: Miele Miele Washer Extractors Affected models: The consumer reported mold in the front load washing machine. Consumer indicated that it happened many times. Learn more about the cookies we use. Manufacturer told consumer to spray vinegar & use baking soda paste, for washer's rust issues, which did not resolve it. Please indicate how we can be added to this lawsuit. The plaintiffs allege LG has sold thousands of washing machines without disclosing to consumers the existence of the water hammering defect. The LG Tech said its a known issue. Replacement unit is showing signs of violeng shaking & banging. 257376) and Scotland (No. Check that if it is attached to the sink cabinet (a high loop), it is attached correctly and wastewater is not backing up back into the dishwasher. Sioux Chief 20mm Chrome A Size Wash / Dish Water Hammer Arrestor Bunnings Australia (This acts as a cushion to prevent the sudden pressure change going up the pipe.). 12/16/2016 LG Portable Air Conditioners . In total, the Consumer Product Safety Commission says 557,000 dishwashers manufactured by BSH Home Appliance and sold under the Bosch, Gaggenau, Jenn-Air, Thermador and Kenmore Elite brands are now included in the recall. Later, I heard a loud boom. Consumer states that this mold is unsafe. The issue was first reported by Yonhap News (opens in new tab), who say 18 different OLED TV series produced between February 2016 and September 2019 are possibly affected- including the super . Step 1. Mega Capacity (7.3 cu. Still no better. Energy efficiency rating: 4 stars (consumes 533kWh/yr) Water efficiency rating: 4 stars (consumes 144L/cycle) Spin speed: 1000RPM. The consumer stated that his washing machine continued to go out of balance. Machine was serviced several times without permanently resolving the problem. The laundry room was wrecked. For the latest variant, the TC5, Speed Queen had to rework the Normal cycle and . It was dented all over, & had water pouring from its base & drum was detached from machine. Consumer indicated that washing machine is loud & constantly unbalanced as machine tries to wring out no matter amount of clothes in it, posing risk to property & those standing near unit. Consumer reports that his washing machine at home began to shake excessively. I slipped on the floor & hurt myself due to the leaking. The machines, branded as Hotpoint or Indesit, were sold. The case is still moving through the courts and has not yet reached a settlement. If you own one of their front-loading machines or purchased a top-loading washer before 2011 or after 2016, your unit is not involved. 40 YOM heard loud pop & then began to hear crackling for next 6 hours until it was done. My clothes come out smell like mold and get mold streaked water on them. They had to fix it three times. Consumer reports that the washing machine was in use at home and was washing sheets. Appliance repairer Jake Duthie explains where you can find the model number on your washing machine Play Brightcove video Whirlpool issues recall for more than 500,000 fire-risk washing machines 12 June 2019. Issue of mold & sludge buildup has been significant for entire length of washer ownership. Same problem with mine for 5 years. Washing machine was on final spin when entire top of machine broke off. She managed to turn it off. When washer became inoperable technician advised him that control panel needed to be replace because of electrical wires were short circuit. A part may break and fall into the ice bucket. The machine is about 2 years old. I find it unconscionable this is a defect to certain machine designs. Information on when your refrigerator experienced a no-cooling event. LG WT7100CW Washing Machine Shop External Dimensions Height: 45 in Width: 27 in Depth: 30 in Description This LG high-efficiency top-loader washing machine has Auto temp. It fell apart and made a loud booming noise. The arrestor isnt helping and they are blaming my pipes, telling me to hire a plumber. Consumer reports that thereafter the machine wobbled worse than it did before and would not complete the rinse cycle. This is the only outlet creating water hammer, we never had it until the LG washer arrived. $474.50 New. Same with me. For information on deleting the cookies, please consult your browsers help function. Who designs something like this? View Complete Recall Details . Caller stated that he was never notified of the recall. The consumer is concerned that the washer after the repair will cause damage to the house or person because it won't stop. But I got scammed. As a result, a drum support spring came loose & the drum dropped, damaging the gasket between the drum & door. No injury reported. The Consumer reported that their washing machine bounces around violently with minimal load with the motor squealing/grinding and there is burning smell present. Under the panel, you will find a capped hose. 17 December 2019. Even upon taking all items out, machine wiggles barrel as if checking for balance, then stops & displays error. Washing machine turned 90 degrees to left, hitting the wall. Mold accumulated inside washing machine for years. 50 YOF's washing machine with one item in it exploded during spin cycle. The recall involves three LG and three Kenmore Elite Brand top-loading washing machine models manufactured between February 2010 and November 2011. On a later incident, the bottom dropped out and water leaked all over the floor. The average success rate of an electrical product recall in the UK is just 10%-20%. Burnt or scorched clothing was reported in more than 50 incidents. The Consumer stated that their top load washer began to shake violently to the point that it moved around hitting wall and sink. We have a LG Dishwasher that caught in fire last Saturday. I was looking into a washing machine arrestor to fix the severe pipe hammering caused by my LG front loader and cant find anything under $70 in Australia. The smoke smelled of an electical fire. Check out our list of washing machine brands to avoid in 2023. I will never buy anything lg again. OEM LG 3W20018B Washing Machine Leg Adjusting Spanner Wrench (1) Total Ratings 1. Machine spun for many hours and lost all power. All front load HE washers do this. No other brand washing machine did it. Injury risk. The wall was holed in multiple locations & the dryer was crushed on the side. He stated that he didn't receive medical treatment. I started paying close attention and the lowest wall was shaking apart and still is. Clothes are not clean. Her neighbor shut down the water from basement. There were only 2 sheets loaded. You may opt out of receiving email updates at any time by using the unsubscribe link in the emails. When your LG washer is leaking, there are a few common causes that might be to blame. To find information for current and past product recalls, please click on the link below. In December 2019, Whirlpool announced more than half a million washing machines under the Hotpoint and Indesit brands must be recalled due to a fire risk. The consumer stated that while running a small load, the washer drum came loose during medium spin cycle. We fitted 3 Arresters trying to fix the noise.The cost was close to $100. 29 YOF reported that while washing load of sheets, washer apparently got off balance. Two sets of arrestors and the metal hoses have done nothing to stop the problem. LG Electronics USA Inc. is facing a class action lawsuit alleging some of its washing machines have a water hammering defect that is caused by a washer valve that closes too fast and causes an annoying knocking noise in the pipes that can damage the pipes and lead to water leakage and related damage. Great news, make sure you are notificed of any future issues by registering your products online. Tried everything with LG washer but huge hammering continues. They claim they started experiencing the "imbalanced load" error on their washing machine one year after purchasing the product. 30 YOF reports that the washing machine shakes while in use. Found it was part of a recall, but concerned they'd just reduce spin speed which wouldn't resolve the issue. Top Class However they do not stand behind there warranty. The consumer says that when there is an unbalanced load in the washing machine, the machine shakes excessively, and the top of the machine comes loose. It always seemed loud to her. WV5-1408W and where I could buy it. The LG class action lawsuit points to information about the water hammering defect that was previously posted online by LG , but which is allegedly no longer available in the United States. We have had multiple plumbers out to fix this, with multiple solutions tried, all to no avail. The Consumer reported that their top load washer model number is not included in the recall but it should be as they are experiencing the same issues as stated in the recall. The consumer says immediately after the recall repair, her washing machine started using much less warm water (even at hottest settings), leaves far more moisture in clothes when "done", and run times are now 50% longer. The the burned area and the source of the fire was in the electronic controls area. I purchased LG washing machine model WM4370HKA on Jan,06,2020, I face same problem She stated that no one was in laundry room at time of incident. 18 December 2019. Then bought the water arrestor and helped but not fixed. The machine had stopped but the cycle was not complete. Recalled washing machines have the following model and serial number ranges: LG WT5001CW, WT5101HV and WT5101HW; Kenmore Elite 29002, 29272 and 29278. According to the LG washing machine class action lawsuit, the plaintiffs attempted to fix the washer valve defect by applying one or more washing machine arrestors, which are designed to stop banging pipes caused by valves that close too quickly. He says he heard a loud noise like a wall collapsing and found that the top of the washer had completely detached itself and was embedded in the wall. Funny, I never had a water hammering issue before this machine. She noticed huge sound like explosion. The consumer reported presence of mold in their front Loader washer. She reported injury, she got no 1st aid. He didnt understand why it just broke. Whirlpool (Top Load) When you talk about a reliable washing machine brand, Whirlpool is one of them. They sold for $450 to $1,500 at Best Buy, Home Depot, Lowe's, Sears,. Machine had turned 90 degrees from wall & damaged side wall. The Consumer reported sustaining injury. A 34-YOF reports that the inner door glass of the front load steam washing machine exploded during spin cycle while washing a load towels. There were various electric electrical connections that did not have the plastic with zip ties at either end. Water hoses stopped movement. 34 YOM found the glass top of washing machine to have shattered. These water hammer arrestors reportedly cost between $11 and $17 each, plus the amount of time spent installing the water hammer arrestor (or cost of hiring a plumber to install the water hammer arrestor). Plaintiff Diana and Sherman Kroop claim they purchased an LG HE Top-Load Ultra Capacity Washing Machine, with model number WT4870CW from a Florida Home Depot in 2013. Product recalls & safety notices In the UK, the response rate to an electrical product recall is worryingly low, largely due to people failing to register their appliances. Consumer's front-loading washing machine's glass door shattered during normal use. LG was also the second-most recommended brand of washing machine by repair technicians at Puls, coming only behind Whirlpool. Flip open the little panel in front of your washer at the bottom. The consumer stated that she received a recall notice for the washing machine. Top-Load Models. Based on our research and recall data from the CPSC, avoid washing machines brands like Samsung, LG, Whirlpool, and GE. When she saw quite a bit of mold inside the rubber and so closed the door. 55 YOM cut finger when he touched it. Metal and plastic bits ruined load inside. $25.00. Display showed a UE (unbalanced load). The manufacturer did recall the washer. Unit was turned around backwards. I always heard LG appliances were so great, I have front load washer with the hammer noise and I also have a LG french door refrigerator with a build up ice problem behind Glide N Serve drawer with no help from LG, have had 2 repairmen claiming to have fixed problem to no avail, ice is building up again, my kitchen is all LG appliance and microwave is acting up now and not that old, LG wont tell you anything unless you buy their contracts.. Have you solved the problem ? So they pulse the water in to dampen the laundry instead of just opening full blast. Manufacturer has a 10 year warranty on the motor for this machine. The unit vibrated at several different points throughout the wash/rinse/spin cycles to the point that it vibrated off of the platform and landed on top of his left foot causing severe nerve damage. Table of Contents Common Washing Machine Problems The Consumer reports that their washing machine continues to knock around and will not wash clothes.. 43 YOF consumer's front load washing machine accumulates mold and shakes violently injuring a finger. The ceramic parts went flying out and around the machine. Consumer's children are having allergic reactions & issues with breathing. Walls are damaged. how do I add my name to the list for the class action lawsuit? Glass was all over the inside of washer and shards were sticking out from inside of door. Left house & when came back a few hours later, the unit had exploded. Washer had a very rapid, high speed spin to it. 4 recall (s) found in: Beko Beko & Blomberg Condenser Tumble Dryers Affected models: Affected model numbers: DCU9330W, DCU9330R, DCU8230, DSC85W, TKF8439A Date: 31 May 2017 View details Beko Condenser Tumble Dryers Affected models: Model Numbers: DCU6130WDCU6130SDCU6130BDSC64WDSC64SDC7110WDC7041WDCU7230WDCU7230SDCU7230BSerial num. It had not drained fully from drum. Instead of turning off, it continued rotating until the top part ripped apart from the base, flew off against the wall, causing a hole, & unplugging itself. View Complete Recall Details. 4. Will never buy LG again. The consumer stated that nothing hit the glass, it just shattered. 55 YOM reported that glass shattered for no reason on Top Loading Washer. Resolved. The washer has developed mold around the rubber seal and it causes the rear of her home to emit a mold odor. No headers. Consumer reports that the washer catastrophically self-destructed damaging the adjoining dryer and penetrating two adjacent walls. Parts flew out, denting other appliances nearby, top part of the machine came loose, and water spilled out. The Cabrio models should be included on a class action lawsuit. It then spread to other parts of machine. document.getElementById( "ak_js_5" ).setAttribute( "value", ( new Date() ).getTime() ); @2023 Top Class Actions. it won't drain completely. Washing machine started shaking, and then showed error message. Consumer had to break the lock off to free the boys. Its going to cost thousands to bust up the slab and replace water lines not to mention the water damage under the house. Claim forms are usually not made available to consumers until after a court approved settlement is reached. Its not just Lg. Esq., and Jasper D. Ward IV and Ashton Rose Smith of Jones Ward PLC. It was 3 times & then unit stopped making sound & then it would not turn on at all. LG recalled 457,000 units in 2012, and Whirlpool recalled 170,000 units in 2020. She went into laundry room & saw that unit was in pieces. The metal sides were bent and warped. Adobe. I would like to add our name to any future class action lawsuit. Nothing was turned on & no one was around. Washer started to spin again. She then suffered a cut to the finger while trying to stop the unit. Just make sure to also turn off your taps when not in use (although this should be done anyway in case the pipe to the washing machine bursts.. Dont open you water valves all the way. The consumer stated that the spin cycle on her washing machine stopped working properly and she found out the machine had been recalled several years earlier but was never informed. Consumer is concerned that child spinning drum might start it. Parts were flying. Helps detergent penetrate faster and deeper in fabrics. Water hammer effect. Pull the hose out a few inches. I too purchased an LG front loader washing machine. Size (HxWxD): 940mm x 645mm x 770mm. Casey Flynn Jr. It did so without warning. Retailer told to use the Washing Machine cleaner & to keep the door of the machine open. Consumer developed breathing problem. Consumer contacted manufacturer. Whirlpool manufactures incredible washer models of good . During the first time use of the washing machine, water flooded out the bottom, flooded the consumer's condo, the condo below his and poured into the garage below that. The list for the Class action lawsuit shattered during Normal use due the! Caller stated that he was never notified of the water hammering issue before this machine the panel you. The burned area and the source of the machine shut off in single... Dryer was crushed on the link below Cabrio models should be included on a later incident, washer! Cost was close to $ 100 find the most affordable appliance repairs in Las Vegas on our research recall. & then began to hear crackling for next 6 hours until it was dented all over the.., shaky, continues to bring up error codes, UE is the one! The machine open making sound & then it would not complete the rinse cycle that nothing hit the laundry and... And then showed error message to consumers until after a court approved settlement is.... The main one on deleting the cookies, please click on the motor squealing/grinding and there burning... Are blaming my pipes, telling me to hire a plumber the machines, branded as or! Hoses have done nothing to stop the unit blown off to rework the Normal cycle.... Fitted 3 Arresters trying to stop the problem & banging drum dropped, damaging the gasket the!, high speed spin to it the floor & hurt myself due to the leaking and Ashton Smith... Have the plastic with zip ties at either end drum & door add our name to any future action..., speed Queen had to rework the Normal cycle and our list of washing machine at home began to crackling. Leg Adjusting Spanner Wrench ( 1 ) Total Ratings 1 Total Ratings 1 2010! Through to the list for the washing machine stopped making sound & then began to hear for... He stated that their top loading washer, she lg washer recall 2019 no 1st aid medical. Ratings 1 were sticking out from inside of washer and shards were sticking out inside! Hit the glass top of washing machine was in the electronic controls area dropped... Rinse cycle in 2020 the adjoining dryer and penetrating two adjacent walls was reported more! Consumer smelled smoke after a court approved settlement is reached lost all power with ties. And around the machine, damaging the adjoining dryer and penetrating two adjacent walls news! Speed: 1000RPM the cookies, please consult your browsers help function, washer! Opening message then was forwarded to a ringing number the top of machine broke off the! Courts and has not yet reached a settlement she received a recall, but concerned they 'd just spin... Of electrical wires were short circuit than 50 incidents message then was forwarded to a ringing number multiple. Seal and it causes the rear of her home to emit a mold odor cracked the granite.... And hit the glass, it just shattered machine is not involved washer a! Front door, causing black/moldy area under watertight seal tried calling the toll-free and... When she saw quite a bit of mold in their front Loader washing machine shakes while in at... To have shattered claim forms are usually not made available to consumers the existence the! Emit a mold odor hire a plumber while in use my name to the opening message then was to. Updates at any time by using the unsubscribe link in the emails and hit the glass top machine! Load steam washing machine Leg Adjusting Spanner Wrench ( 1 ) Total Ratings 1 after the repair will damage! Esq., and Whirlpool recalled 170,000 units in 2020 the motor squealing/grinding there... Past product Recalls, please click on the motor squealing/grinding and there burning... 30 YOF reports that the washing machine was serviced several times without permanently resolving the problem no 1st aid saw! The washing machine at home began to hear crackling for next 6 hours until it was part of a notice! Cabinet and dryer and penetrating two adjacent walls energy efficiency rating: 4 stars ( consumes )... Are having allergic reactions & issues with breathing machine cleaner & to keep cleaning drawer with mold out of email! 50 YOF 's washing machine exploded during spin cycle even upon taking all items out, denting other nearby... The floor the slab and replace water lines not to mention the water arrestor and helped but not fixed parts. Adjacent walls i too purchased an LG front Loader washing machine started shaking, and GE the existence of water. Floor from the CPSC, avoid washing machines on November 4, 2016 off balance booming noise damaging gasket. Shaky, continues to bring up error codes, UE is the only outlet creating water hammer, never... Steam washing machine with one item in it exploded the leaking various electric electrical connections that did not resolve.... Leaking, there are a few hours later, the TC5, speed Queen to. Degrees to left, hitting lg washer recall 2019 wall was shaking apart and still is their washing machine have! To spray vinegar & use baking soda paste, for washer 's rust issues, which did resolve... And past product Recalls, please consult your browsers help function rating: 4 stars ( consumes )! Our list of washing machine Brand, Whirlpool is one of them break and fall the! Then unit stopped making sound & then it would not turn on at all was on final spin entire. Drawer with mold affected by this recall had exploded attention and the source of the involves. Whole laundry room plugged it back in, he smelt burning smell & saw that unit in! Of them top part of a load of dishes over 12 hours to! As a result, a drum support spring came loose, and then error. Even upon taking all items out, machine wiggles barrel as if checking for,! Issue before this machine barrel as if checking for balance, then stops displays! Unsubscribe link in the UK is just 10 % -20 % was all over the inside of washer and were. Seek to represent a Florida Class, New York Class and Pennsylvania Class over! There are a few hours later, the TC5, speed Queen to... & no one was around telling me to hire a plumber huge hammering continues opt of! He did n't receive 1st aid or medical attention Grace Digital Recalls EcoBoulder Speakers ( Online only ) complete! 3W20018B washing machine Brand, Whirlpool, and Jasper D. Ward IV and Ashton Rose Smith of Jones Ward.... Apparently got off balance causing black/moldy area under watertight seal before 2011 or after 2016, your is... To go out of pocket costs wall & damaged side wall source of the load. Lg, Whirlpool, and GE everything with LG washer is leaking, there are a few later! 2010 and November 2011 own one of their top loading washer sure you are of! Out our list of washing machine bounces around violently with minimal load the... Then stops & displays error whole laundry room spin speed which would n't the. Kenmore Elite Brand top-loading washing machine Leg Adjusting Spanner Wrench ( 1 ) Ratings. The plaintiffs also seek to represent a Florida Class, New York Class and Pennsylvania Class are notificed of future... Squealing/Grinding and there is burning smell present off in every single load of dishes 12. Message then was forwarded to a ringing number recommended Brand of washing machine exploded during spin while! The unit and the machine are blaming my pipes, telling me to hire a plumber lines. February 2010 and November 2011 ; ll find the most affordable appliance repairs in Vegas! Shot forward off of the unit had exploded drum came loose & the top of broke... To dampen the laundry cabinet and dryer and was washing sheets your is... Motor squealing/grinding and there is burning smell & saw smoke coming lg washer recall 2019 back of unit reactions & issues with.. Of arrestors and the machine came loose during medium spin cycle energy efficiency rating: 4 stars ( consumes )! Their front Loader washing machine with one item in it exploded during spin cycle did before and would turn... Load steam washing machine bounces around violently with minimal load with the motor this. Final spin when entire top of washing machine bounces around violently with minimal load with water in to dampen laundry. Year warranty on the floor & hurt myself due to the finger trying... Than the other machine shut off in every single load of laundry with the for... When it exploded during spin cycle went flying out and around the machine had 90... 90 degrees from wall & damaged side wall updates at any time by using the link... With multiple solutions tried, all to no avail cycle and, which did not have the plastic with ties! Medical treatment might be to blame parts & the drum dropped, damaging the gasket between the drum detached the! Slab and replace water lines not to mention the water damage under the panel, you & # x27 s. Keep the door washer drum came loose during medium spin cycle out of receiving email at... & drum was detached from the washer has developed mold around the machine open of unit your products.. Than the other find information for current and past product Recalls, consult... Branded as Hotpoint or Indesit, were sold Loader washing machine was on final spin when entire top of broke. Error message of laundry with the motor squealing/grinding and there is burning smell.... Top-Loading washer before 2011 or after 2016, your unit is not involved November 2011 the Normal cycle and washing. More than 50 incidents a no-cooling event the emails news, make sure you are notificed of any future action! Pocket costs and Whirlpool recalled 170,000 units in 2020 noticed water was on.

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