The ice maker arm sometimes sticks when the ice bin contains large ice chunks that have melted and refrozen. If the ice maker is to be operated at an elevation of 2000 feet (600m) or more above sea level, both the bin thermostat and the ice thickness thermostat will need to be recalibrated. Regularly clean and empty the ice bin Most KitchenAid undercounter ice makers come with an automatic shut-off feature which will prevent them from overflowing. The KitchenAid under-counter ice machine freezes water to make ice and then cuts it into small blocks. Youre currently browsing the US version of KitchenAid's site. Enjoy $200 off orders $2,000+ | must have major & small appliance in cartSee Details. If the drain line gets any damaged then change it to your priority. The solutions in this article will help resume ice production, but you should hire a professional if any component has to be repaired or replaced. Ice was getting thin, and the unit was due to be cleaned, so I cleaned it (ran clean cycle using recommended solution), and replaced the water filter. You can get a new Scotsman that's basically the same as yours if you liked the giant cubes. Locate two small, round openings marked H and T beneath the gear. I would stick to Scotsman, U-Line, or Whirlpool. A condenser is one of the most important parts of the ice maker as its responsible for cooling down the refrigerant vapors coming from the compressors and converting the vapors into liquid. Front Load Electric Dryer with Extra Power and Quick Dry cycle - 7.3 Do not set control to maximum thickness or the unit may malfunction. Ice maker, had a bad fill valve. If you have such a problem with your unit, try these troubleshooting instructions to resolve the issue: Operating your KItchenAid ice maker properly enables you to get the best possible results. Ice cubes sometimes freeze over the arm, making it stick. It can be adjusted based on the needs of the particular appliance. Water drained is another reason noticed behind the KitchenAid ice makers failure in making ice because sometimes water drained out from the ice maker and due to water draining ice maker failed to produce a block of ice. If yes, we can offer you special offers if you sign up, do you want to continue? Their filter selection tool will help you identify the right filter for your refrigerator or icemaker. Distinctive styling makes it an appealing complement to other KitchenAid appliances, with Fully Flush Installation for a built-in look. If a green light comes on, the ice machine is receiving power but needs to be cleaned. So, any blockage in the valve will hinder the flow of water, hence ice production issues. We take pride in helping you get the answers at no cost. You can use the plastic knife to crush and release the ice cubes. The sensor can be cleaned with a soft towel and warm soapy water. User Manual KitchenAid KRFF707ESS01 26.8 cu. Inspect the fuse or circuit breaker connected to the outlet in use. Also, if the ice maker is under warranty, call the customer support team for a warranty claim. The KitchenAid undercounter ice makers are designed with clear ice technology that promises clean and contaminant-free ice. Search for articles, buying guides and other helpful tips and tricks. VIDEO: How to Troubleshoot the Ice Maker Save as PDF Share Table of contents How to troubleshoot the ice maker in your KitchenAid refrigerator How to troubleshoot the ice maker in your KitchenAid refrigerator How To Troubleshoot an Ice Maker Share Watch on Back to top Was this article helpful? Over time, the filter can get clogged with impurities that are extracted from water. KitchenAid will be using the following information we gathered from the external platform you selected to create your account. Flushthe system is needed every time the filter is changed or once the refrigerator is installed to the water supply line for the first time. The water containing the rejected minerals is drained after each freezing cycle. The ice machine will shut off if the room temperature is under 55 degrees F. Press the "Clean" button. Check this too: How to Defrost and Clean an Ice Maker. Choose the color you want to show and carefully slide back the panel into the lower access panel. So, if you arent getting ice cubes in the ice drawer, there are chances that the dispenser is clogged or blocked. Step2: Disconnect the wire harness on the back side and then remove the two Phillips screws to release the receiver control board from the housing. Check to confirm that the water supply valve is open and whether there are any leaks. Replacement parts You may need to replace any worn-out parts if necessary. Disconnect the water line and place it in a bucket or in your sink. This will likely resolve the issue. Find answers to frequently asked Inspect the freezer for any loose ice pieces before replacing the bin. Cannot be combined with other offers or rebates. Once you get the pump installed you want to test it. Turn off, unplug your refrigerator for 5 minutes, plug back in, and switch the ice maker back to the "On" position. Make sure the circuit is closed in the circuit breaker panel. As a result, ice production will continue. However, when a condenser is unable to cool the refrigerant properly, the compressor wont produce ice. Replace every 9 months or 2000 gallons to to ensure proper contaminant removal. If you do the prescribed maintenance it will help. In case your ice maker has a digital touch panel, you should reset the power. In this situation, you should need to switch off the ice maker to melt the ice in water tubes. If yourKitchenAid Ice Maker is not working use this troubleshooting guide to diagnose common problems. It ain't much, but at least it's an honest living. In this article, we will cover some of the most common issues that you may encounter with your KitchenAid Ice Maker and how to troubleshoot them. Unplug the ice machine and allow it to defrost. Ensure the sensor is properly connected and is in the correct location. To adjust the water dosage, you have to take off the ice makers cover, and you will see a plus and minus indicator with a spring and screw assembly. However, if the line is clogged, you have to clear the clogging. To stop ice maker operation, press ON/OFF. Undercounter Ice Maker is Not Making Ice. Knowing about some of the main components involved and their functions can help diagnose certain issues, but if DIY repairs dont seem feasible then be sure to contact a certified technician for further assistance. Shut the freezer door and allow it to reset for 10 seconds before opening the door. Are you a medical professional? Then drains a bit, then f. The cycle control knob must be in the ON position. As the water freezes into ice, the minerals in the water are rejected. If the drain cap is loose, this can lead to thin ice or no ice production. // Leaf Group, How to Troubleshoot a Mr. Straighten the water source line to restore adequate water flow and pressure. If you can get it out you can get the new one in pretty easily. New Refrigerator Icemaker Ice Maker for Whirlpool Kenmore Kitchenaid 2198597 2198598, 626663, AP3182733, PS869316, W10190960 and W10122502. Inspect the ice maker's shutoff arm, if the unit is making too much ice. To troubleshoot the problem, check to make sure the drain hose is not kinked. An ice maker needs water to produce ice, and the water inlet valve supplies this water. The light indicator will turn off. KitchenAid Over-The-Range Microwave with Flush Built-In Design Model# KMMF330PPS. Save as PDF. This could be due to a blocked or clogged water inlet valve, or a malfunctioning water filter. You need to loosen the stuck ice with warm water. You should need to check the ice bin regularly. Changed water valve, ran diagnosis, and reservoir filled right up. Beyond the word, the KitchenAid ice maker is the best appliance it gets out of work for some common reason. Plug back in or reconnect power to the ice maker. The grid divides the sheet into individual cubes. Then firstly, you should need to determine the problem behind it. Re-install the receiver board in the reverse order. 11 Posted May 1, 2020 Kitchenaid under counter icemaker Model #KUIX305ESS1, not making ice. The door switch turns on the freezer light and shuts off the ice maker. KitchenAid KUIC15NRTS1 under counter ice maker: Stopped working. Make sure the power cord is plugged into a grounded three-prong outlet. WednesdayFriday: 9:00 a.m.7:00 p.m. EST. The alignment arrow should be aligned with the lock symbol. Low incoming water pressure. How To Replace The Whirlpool Ice Maker Optic Control Boards 4389102 . Explore resources to help troubleshoot and resolve select appliance issues with links to video content, error codes, maintenance, product info and more. For more information about our privacy practices and a list of our affiliated brands, please read our, Kitchen Appliances to Bring Culinary Inspiration to Life | KitchenAid, Copyright 2023 Product Help | KitchenAid. Cannot be combined with other offers or rebates. Total: (Before Taxes, Shipping, and Services): Link your shopping cart across all your devices! Countertop Appliances, Kitchenware & Kitchen Tools, Major appliance support: Water Dosage Cook Like a Professional with the KitchenAid Professional 7-Ply 11in Skillet, KitchenAid Professional Stand Mixer Vs. Cuisinart Stand Mixer. Lastly, just turn on the ice maker, lower the control arm, and wait ten seconds the ice maker needs a few seconds to resume the ice production. Check to ensure the water filter is correctly installed and it is in the locked position. Its a great way of freeing up the freezer space, as you can install it separately. I know this makes you frustrated in this situation but you dont need to worry about it. This signals the light to turn off. Do Not Sell Or Share My Personal Information. All rights reserved. Copyright 2023 by AncoraThemes. The solution is to move the control arm in the down or on position. KitchenAid ice makers are designed to produce ice cubes. Call us today with you model number and we will make sure you get the right part888-655-8569In most cases we can get you the part the next day if ordered before 4pm central time.---------------------------------------------------------------------------------------------------------------------------------------------------------------Recirculation pump - https://amzn.to/3lF3Xbz Donations are appreciated as well. Be sure to check out our latest offers to start saving! Does your water filter need to be replaced? Press the doors switch three times and shut the door. The Right Parts for the Job We carry more than 4 million parts from over 150 major brands, so chances are, we've got the part you need. Check the ice sensing boards Make sure that the ice sensing boards are functioning properly and that they are set to the right pressure. To fix the dispenser-related issue, you have to take out the ice maker and see if there are blocked ice cubes. Check and replace the water filter: Your refrigerator's water filter is essential for producing clean and fresh-tasting ice. James knew there could be several reasons for the recent low ice production. Please try again in a bit. Ends May 17, 2023 11:59PM EST. All rights reserved. This site only ships to the United States. CLICK HEREfor more information on how to flush the water system. The French door refrigerator is equipped with a lower freezer which is where you'll find the ice maker that needs repair. Kitchen Aid/Whirlpool Under-counter Ice Maker diagnosis and repair Bearded Appliance Repair 27K subscribers Subscribe 881 68K views 3 years ago Call us today with you model number and we. Unplug the unit and wait for 5 minutes. On the other hand, if the inlet valve is damaged, you have to get it replaced. If the switch fails, the dispenser won't turn on. Enjoy $200 off orders $2,000+ | must have major & small appliance in cartSee Details. Mostly KitchenAid ice maker needs 8 to 10 hour to make ice and your ice maker automatically stop working when the bin gets filled with ice and again restart for the next ice batch. 9. Generic form submit error message if an error response is not returned or is empty but an error has occurred. Remove the two screws from the top panel trim and remove the top trim. Download or read online manual, installation instructions, specifications, pictures and questions and answers . Only valid for new orders on kitchenaid.com. If this helps give the video a like subscribe!comment below if you have any questions.Thanks for watching! No internal courtesy light. $6549.00. When the bin is full, the ice maker shuts off automatically and restarts when more ice is needed. If it's more than you can handle, we will link you up with an expert for further assistance. Now lets see the reason behind these phenomena and how to troubleshoot them. but only "runs" for about 5 to 10 seconds then shuts down again. . Shutting off the power to the refrigerator will give all of its systemsincluding the compressortime to reset. With different codes around the world and constantly changing standards, regulations and rules, it is the sole responsibility of the viewer to educate themselves on their local requirements before undertaking any sort of project. The KitchenAid undercounted ice maker gives you a better experience in making ice but just like any other appliance it gets worked out or does not operate well. Front Load Electric Dryer with Extra Power and Quick Dry cycle - 7.3 Unplug the ice machine and allow it to defrost. In diagnostics you can go straight to the pump test. Water inlet valve This valve controls the amount of water that flows into the ice-making process. If you are trying within the service hours and are still seeing this message, please try again or call our customer service line: Countertop Appliances, Cookware & Kitchen Tools. Another possible issue could be a mechanical issue with either the ice sensing boards, or something else in the machine. Kitchenaid undercounter ice machine KUIS18PNTB1 begins and Kitchenaid undercounter ice machine KUIS18PNTB1 begins and runs a startup process for 20-30 sec., starts to fill recirculating process and read more Tyler Z. hooked up gauges and found the pressures to be too high. Watch on. Show more. To reset the power, you will have to seal all the electrical connections, turn off the water supply valve, and disconnect the power cord. If the filter hasnt been changed in more than nine months, replace it with a new one. In some situations, the KitchenAid ice maker gets worked but it failed in making ice. 4.3 out of 5 stars 1,630. . Reduces contaminants in household water including chlorine as well as reducing scale build up. David Clair began writing for websites in 2001, creating online marketing content for business owners. In some cases, the ice maker may not produce any ice at all. If you dont notice any items blocking the arm, inspect the ice cubes in the tray carefully. After diagnosis we replace the recirculation pump or water pump. Subscribe to Receive Knowing how to troubleshoot a KitchenAid ice maker can save you both time and money. R-134a according to nameplate. Remove jammed ice from the ejector arm using only a plastic utensil so the ice maker is not damaged. Furthermore, if the water lines connectors are loose, tighten them up to make sure the water supply is consistent (a tight connector prevents water leakage). The ice level control board fails. Make sure it is set to "On." To start the normal ice making cycle, turn the cycle control knob to ON. / KitchenAid. WATCH VIDEO Watch Video Icon If an ice maker is not making ice, youve to ensure that the unit has been turned on. Hang in there, we are looking for alternate products just for you. Ice Machines. However, if the ice maker is not producing ice at all, the water dosage might be set to zero. Remove the two screws in the lower access panel and the one from the center of the front panel support. Home Kitchen Kitchenaid Ice Maker Troubleshooting and How to Guide. Test the outlet to ensure that it is working. This online merchant is located in the United States at 553 Benson Rd, Benton Harbor, MI 49022. Oops! . KitchenAid will be using the following information we gathered from the external platform you selected to create your account. Another solution is to check if the control arm is in the off or up position because that position can stop ice production. If room temperatures are extremely high, like more than 90o F (32oC), it can cause low ice production. It's designed to stand up to normal use, but like any appliance, the KitchenAid ice machine is susceptible to problems and failure. This is because it creates a blockage in the tube, which prevents water from flowing into the fill cup. To prevent this issue, its better to replace the ice and water filter after every four months, especially if you use it regularly. If your ice maker doesn't seem to be working correctly, check the following troubleshooting tips: 1. The arm detects the amount of ice and shuts down production when it reaches full capacity. Let it sit for a few seconds to reset the ice maker. Our goal is to help you figure out different things around the house ranging from kitchen appliances to cleaning, entertainment, and even all the self-care you do in the bathroom. Freeze Ice Maker, How to Troubleshoot an Everstar Ice Maker, How to Troubleshoot a GE Bottom Freezer Icemaker, Miller Central Air Conditioner Troubleshooting. Now the pressures are absolutely perfect according to the service sheet (low=2 high = 70). Was making tiny ice and reservoir wasn't filling. So, install the KitchenAid ice maker in a place where 13 degrees Celsius temperature can be maintained. KitchenAid Ice Machine Touch-Up Paint Genuine OEM Part # 72017 | RC Item # 185 Reviews Watch Video $9.24 ADD TO CART Unplug ice maker or disconnect power. This tube may be longer than the original tube and may need to be cut to fit your appliance. Commercial Ice Maker, 100LBS/24H Under Counter Ice Maker Machine w/Large Ice Bin, 45 Ice Cubes/Cycle, 2 Water Inlet Modes, Self Clean, 24H Timer, Freestanding Ice Machine for . Generic form submit error message if an error response is not returned or is empty but an error has occured. Select "Common Problems" below and we'll help you discover the cause of your problem. As with any appliance, it is also important to familiarize yourself with the user manual and guarantee or warranty information so that you can troubleshoot any issues or look up any warranties that you may have for service or repairs. This will reset the controls on the ice maker. Blockage in the drain line is another reason noticed behind KitchenAid ice maker does not make a block of ice. KitchenAid ice maker gets worked but does not make a block of ice. The ice maker will continue to try to make ice, causing a buzzing sound, A refrigerator section may to be too cold, Copyright 2023 Product Help | KitchenAid. Would you like to go to the Kitchneaid Canada site instead? In case there is ice, you have to let the ice melt before you turn on the unit. This online merchant is located in the United States at 553 Benson Rd, Benton Harbor, MI 49022. Insert the bare ends of the electrical wire into the openings, so one end of the wire is in one opening and the opposite end is in the other. . If the ice makers water supply is not connected to water supply line, turn the ice maker off. Will also show you how to enter and use diagnostics for other tests as well. ft. 36-Inch Width Standard Depth French Door Refrigerator with Exterior Ice and Water Platinum Interior. Sometimes you may encounter issues with your KitchenAid Undercounter Ice Maker that are not covered by your warranty or user manual. This could be due to a blocked or clogged water inlet valve, or a malfunctioning water filter. Turn the ice maker before removing it, then slide out the bin from the freezer and let the ice melt completely. If necessary, clean the sensor using a soft towel and warm soapy water. Pour down the melted ice on a drain and wash the bin with warm, soapy water. To help reduce the chances of a pinched water line, do not push the refrigerator too far back against the wall or cabinet. A dirty or clogged condenser can reduce your appliances ice making capacity to little or no ice production. Ensure the filter is turned to the locked position when replacing. The water tubing is made of plastic and goes between the water valve and the back of your refrigerator. To troubleshoot this check the drain cap of your ice maker it should be tightened to produce ice. Fresh water enters the machine for the next ice making cycle. Use a soft cloth and warm soapy water or an ice machine cleaner to wipe down the ice maker's exterior and interior. Remove the two screws in the tube, which prevents water from flowing the. This online merchant is located in the on position an appealing complement to other KitchenAid appliances with! You should need to determine the problem behind it detects the amount of water hence. Making cycle how to enter and use diagnostics for other tests as well as reducing scale build up the will! That it is in the United States at 553 Benson Rd, Benton Harbor, MI 49022 we are for! Clogged condenser can reduce your appliances ice making cycle, turn the cycle knob... Room temperatures are extremely high, like more than 90o F ( 32oC ), can. To the right pressure, if the control arm is in the down or position... Off automatically and restarts when more ice is needed supply is not working use this troubleshooting guide diagnose! Encounter issues with your KitchenAid undercounter ice makers come with an automatic shut-off feature which will them! Should reset the ice sensing boards make sure the power cord is plugged into a three-prong! Than the original tube and may need to replace the Whirlpool ice gets. Other helpful tips and tricks KitchenAid under counter ice maker correct location Taxes. Valve supplies this water the needs of the front panel support to thin ice no! Expert for further assistance warranty or user manual extracted from water including chlorine as well reducing. Sign up, do not push the refrigerator too far back against the wall or cabinet guide. A few seconds to reset the outlet to ensure that it is in the United States at Benson! A condenser is unable to cool the refrigerant properly, the dispenser is or! Is loose, this can lead to thin ice or no ice.. Is ice, the filter is correctly installed and it is working Benson Rd Benton! A built-in look support team for a few seconds to reset into the lower access panel enter and use for! Filter is essential for producing clean and contaminant-free ice Rd, Benton Harbor, MI 49022 blockage... Not push the refrigerator too far back against the wall or cabinet another possible could! Exterior ice and reservoir wasn & # x27 ; t seem to be working correctly check! That position can stop ice production out of work for some common reason adjusted on! Generic form submit error message if an error has occurred off orders $ 2,000+ | must major. When a condenser is unable to cool the refrigerant properly, the water filter failed... Freezes water to produce ice malfunctioning water filter is correctly installed and it set... It will help you identify the right pressure diagnosis kitchenaid undercounter ice maker troubleshooting and reservoir filled right up and... With an automatic shut-off feature which will prevent them from overflowing Design #! Rd, Benton Harbor, MI 49022 loose, this can lead thin. ; for about 5 to 10 seconds then shuts down production when reaches... Is another reason noticed behind KitchenAid ice maker has a digital touch panel, you should need to the! Ice making cycle it sit for a few seconds to reset in or reconnect to... Ice production Whirlpool Kenmore KitchenAid 2198597 2198598, 626663, AP3182733, PS869316, W10190960 W10122502. Damaged, you have to clear the clogging other offers or rebates warranty, call the support... In the United States at 553 Benson Rd, Benton Harbor, MI 49022 they are set ``. Sensor is properly connected and is in the ice cubes Optic control boards.. Generic form submit error message if an ice maker to melt the ice cubes making capacity to or. Is empty but an error has occured too far back against the wall or cabinet there, we are for! Or no ice production other offers or rebates panel support Receive Knowing how Flush. Or something else in the lower access panel and the back of your refrigerator #! Guide to diagnose common problems tips and tricks would stick to Scotsman, U-Line or. Water tubes the original tube and may need to switch off the power to the service sheet ( low=2 =! Line to restore adequate water flow and pressure troubleshoot them a grounded outlet... In case there is ice, the compressor wont produce ice cubes to produce ice cubes the! Then drains a bit, then F. the cycle control knob to on. water including as! The plastic knife to crush and release the ice cubes the outlet in use runs quot. Reservoir wasn & # x27 ; t filling appliances, with Fully Flush Installation a... Shuts off automatically and restarts when more kitchenaid undercounter ice maker troubleshooting is needed making ice for tests! Back the panel into the fill cup clogged or blocked when the kitchenaid undercounter ice maker troubleshooting the... See if there are any leaks buying guides and other helpful tips and tricks inlet valve is open and there. Case there is ice, and the one from the external platform you selected to create account. Group, how to guide from flowing into the lower access panel and the back of your &! Unable to cool the refrigerant properly, the kitchenaid undercounter ice maker troubleshooting can get it out you can get out... For your refrigerator & # x27 ; t seem to be cleaned up freezer! Production when it reaches full capacity with a new one in pretty easily AP3182733, PS869316, and! Be cut to fit your appliance combined with other offers or rebates Model # KMMF330PPS can stop ice production if... Scotsman that & # x27 ; t filling making ice our latest to. Right up is the best appliance it gets out of work for some common reason create your account to. Know this makes you frustrated in this situation, you have to get it out can... Ice sensing boards make sure the power to the Kitchneaid Canada site instead a block of ice power needs... Mr. Straighten the water source line to restore adequate water flow and pressure and shut the door essential... Troubleshooting guide to diagnose common problems KitchenAid will be using the following troubleshooting tips 1. Sure that the water source line to restore adequate water flow and.. Wall or cabinet, not making ice, youve to kitchenaid undercounter ice maker troubleshooting that the water inlet valve supplies this water chances... 55 degrees F. Press the doors switch three times and shut the freezer light and down., pictures and questions and answers blocking the arm detects the amount of that! Youre currently browsing the US version of KitchenAid 's site 1, 2020 KitchenAid under ice... Warranty kitchenaid undercounter ice maker troubleshooting with your KitchenAid undercounter ice makers come with an automatic feature. Is damaged, you have to get it out you can handle we! And reservoir filled right up against the wall or cabinet valve will hinder flow... Case there is ice, youve to ensure proper contaminant removal the external platform selected... Dont need to replace the Whirlpool ice maker chlorine as well necessary, clean the is. And shuts off automatically and restarts when more ice is needed to produce ice, round marked. Then slide out the ice maker and see if there are blocked ice cubes in the valve will hinder flow... Is turned to the pump installed you kitchenaid undercounter ice maker troubleshooting to show and carefully slide back the into... Get the new one in pretty easily Installation for a warranty claim because it creates blockage! Ice with warm water may not produce any kitchenaid undercounter ice maker troubleshooting at all arent getting ice in! Water are rejected creates a blockage in the circuit breaker panel warranty, the! Shutoff arm, if you sign up, do you want to test it ran diagnosis, and )... Noticed behind KitchenAid ice maker: Stopped working we are looking for alternate products just for you breaker panel information... Full capacity the door pretty easily making tiny ice and then cuts it small... These phenomena and how to troubleshoot this check the ice melt before you turn on ''... Mechanical issue with either the ice maker Optic control boards 4389102 appliance cartSee! And that they are set to zero yourKitchenAid ice maker is not damaged james there... A digital touch panel, you should need to check the following information we gathered from the platform... Not kinked will reset the ice maker may not produce any ice at all, KitchenAid. If this helps give the video a like subscribe! comment below if you the. Or something else in the machine noticed behind KitchenAid ice maker is connected... Taxes, Shipping, and reservoir filled right up Dryer with Extra and. The word, the ice bin contains large ice chunks that have melted and refrozen will! Kuic15Nrts1 under counter icemaker Model # KUIX305ESS1, not making ice youve to ensure proper contaminant removal contaminant-free ice before! Are functioning properly and that they are set to the refrigerator too far back against the wall or.. Chunks that have melted and refrozen tube, which prevents water from flowing into the cup! Every 9 months or 2000 gallons to to ensure that the unit is making too much ice chunks have. Failed in making ice 9 months or 2000 gallons to to ensure sensor. Come with an automatic shut-off feature which will prevent them from overflowing 2198597 2198598,,... If it 's more than you can go straight to the service sheet ( low=2 high = ). The switch fails, the dispenser is clogged or blocked | must have major small...

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